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John marked it as to-read Mar 15, Pinaki Mandal marked it as to-read May 28, Roar Helge marked it as to-read Jul 27, Erica marked it as to-read Aug 04, Joshua added it Aug 13, Nick marked it as to-read Feb 02, Phelipe Gabriel Varoni marked it as to-read Feb 04, Liesbeth Vander marked it as to-read Mar 18, Maria marked it as to-read May 16, There are no discussion topics on this book yet. The ideas and suggestions can be applied easily by most managers, though fear of the unknown may sometimes be a problem.
The product I see is that it will not only help companies make more money, as the title suggets, but it may help managers become better, be more appreciated, and a bunch of happier employees.
Happy Employees, Increased Profits. First, this book was one quick read! I especially appreciated Dr. Nelson's insight and discussion on how to help poorly performing employees with her "Pace and Lead" method, chapter four.
That chapter alone was worth my time and money! In my opinion, this is the handbook for successful management: Those of us in business, whether for a traditional corporation, a nonprofit, or a small business, care about the bottom line - we need to make money to STAY in business!
Amazon Renewed Refurbished products with a warranty. Most delighted to have purchased and read this book. Here are half a dozen ways to do just that: To get the free app, enter your mobile phone number. In other words, happiness comes from within a person.
This book is a gem, and the main premise is this: I have always known in my heart that employee happiness and high productivity in the workplace were connected - what a pleasure to learn through this book that science confirms the notion. The book is clearly written and offers plenty of real-life anecdotes to demonstrate the idea.
I recommend this book highly. Good book just wish each employer believed these intangibles worked.
Good interesting insights about how reaching quality and customer satisfaction you should tackle the roots by having you. Good interesting insights about how reaching quality and customer satisfaction you should tackle the roots by having your employee happy. Successful companies of all sizes actively and passionately show members of their workforce that the company truly appreciates and values their efforts, according to Noelle Nelson in this book.
Many employers automatically assume that "appreciation" equals "more money", but money is not what keeps an employee enthusiastic and motivated to do a good job.
Some of the key ingredients in a highly motivated workforce include: The book includes an interesting discussion of ways in which employees can be kept happy during the change process. There is also a useful chapter on poor performance, the issues which give rise to it, and ways in which poor performers can be transformed into productive employees. I was initially sceptical about how much useful content there would be in a book which promised "Make More Money" in its title, and as I started reading the concepts being conveyed seemed fairly basic, but then it occurred to me that simple solutions are what is needed to address the actual problems encountered in many workplaces.
The book is quite short, making it ideal for busy managers who need some advice on the best ways to handle common employee problems. See all 12 reviews.
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Get to Know Us. English Choose a language for shopping. Not Enabled Word Wise: Enabled Amazon Best Sellers Rank: There was no clearer way to declare to workers: Make sure your employees have the tools, training and sufficient time to accomplish their tasks and meet company goals.
Few things make employees feel as unappreciated, frustrated and unhappy as not having the appropriate resources for the job. For example, at one point, Starbucks executives went into their stores and observed a distressing phenomenon: Starbucks responded not by dunning the employees or counseling them individually, but—realizing that employees needed help in dealing with these customers—created training materials that gave clear and specific instructions on how to deal with difficult situations.
Employees then practiced role-playing thorny customer interactions with their managers until it became virtually automatic for them to respond successfully in the stores. When you give your employees what it takes for them to succeed at their jobs, they are happy and you thrive. An employee should never be surprised by a year-end review. All along the year, your employees should receive regular, frequent, targeted feedback on their work.
Acknowledging how your employees are doing something right is a far more successful path to work excellence than pointing out what they are doing wrong. Psychology has long proven that people respond far better to positive feedback than to negative. By consistently letting your employees know what they are doing right, you accomplish several goals:. Management studies show that, simply put, like attracts like.